How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Q: What is FoodZaps ?
Q: Is FoodZaps easy to expand?
Q: Is FoodZaps a cloud based application?
FoodZaps Plan & Pricing
Q: What is the pricing for FoodZaps?
Q: What do you mean by "Additional Device Connection" on the Plan?
Q: Can the plan be transfered to another device
Q: Purchase Plan and Make Payment
Q: Why does it still show the old plan after I have puchased the new Plan?
See all 7 articles
Q: How to install and get FoodZaps started on my Android device?
Hardware Setup Guide
Software User Guide
Basic Hardware Connection For You to Start FoodZaps
Q: What type of printer do FoodZaps support?
See all 15 articles
User Account Management
Q: Why do I have to login to cloud for multi users usage ?
Q: How to remove Control Station from the portal?
What is SMS Order Dish ID Prefix?
Q: How to create EMenu in batch via .txt file?
How to Export the Menu to PDF?
Position of the item can be arranged by Promotion -> Category -> Item
Ordering & Progress
Q: How to show specific Prepare Station in Progress Station ?
Q: In the Progress Station, what is the meaning of "Pending"?
Q: Is it possible to monitor more than one dish/drink status?
Q: How to temporarily save an order and switch an order to another table?
Q: How do I use progress station to keep track of the order status ?
See all 10 articles
Q: What is Complimentary?
Q: How to create a fixed value discount coupon?
Q: What is direct and indirect payment?
Q: How to reprint a PAID receipt ?
Q: When do you use refund or reopen?
See all 9 articles
Inventory & Stock
Q: How does the inventory work?
Q: Why do we need stock take?
Q: How to mark inventory transaction as transfer
Reinvent and make it easy for inventory managment
Q: Do I have to do data backup manually ?
Q: What is the difference between "Delete Transaction" and "Factory Reset" ?
Switch Control Station to a new device / Reset Control Station
How to set multiple group & item discounts?
How to set to Demo mode and Live mode?
Sales & Report
Q: Do I need to close the sales for today?
Q: How to subscribe/unsubscribe to the daily sales report?
Q: How to export report details to excel file ?
Q: Do I have to login to cloud for sending reports via email ?
Q: How to Print Daily Sales Report through HP ePrint?
See all 7 articles
Q: What shall I do when encounter android.database.sqlite.SQLiteDiskIOException: disk I/O error?
Q: Device synchronisation error "The time different between controller and client is more than 1 min."
Tips on how to make Mobile Ordering Stable and Reliable
Q: Why I cannot connect to my new POS printer?
Q: How can I continue operation using a client device when my control station is down?
See all 6 articles