Getting Started

Here are the frequent questions we usually get from our FoodZaps users. If you couldn't find your answer here, just drop us with an email at assist@foodzaps.com! We are always here to help.

Q: How to install and get FoodZaps started on my Android device?
A: FoodZaps can be download and install in any Android device through Google Play Store by searching "FoodZaps". Note: Minimum requirement...
Tue, 5 Jul, 2016 at 4:32 PM
Hardware Setup Guide
 For general hardware setup guide, click here
Tue, 29 Nov, 2016 at 5:27 PM
Software User Guide
 For complete software user guide, click here
Tue, 19 Jan, 2016 at 6:15 PM
Basic Hardware Connection For You to Start FoodZaps
This is to show the basic network connection for you to start with FoodZaps. You need the following devices: 1. Modem/router for your intern...
Tue, 8 Dec, 2015 at 3:02 PM
Q: What type of printer do FoodZaps support?
1. FoodZaps supports Network printer (LAN) that is ESC/POS compatible Support LAN interface Support USB interface (limi...
Tue, 5 Jul, 2016 at 12:11 PM
Q: How to check the IP and MAC Address of the Epson Printer?
 A: Below are the steps on how to find the IP and MAC Address of for the EPSON printer:      Compatible model: TM-T82 Load paper, and then t...
Mon, 13 Jun, 2016 at 11:14 AM
Q: How to connect devices to Control Station?
A: Before you start, make sure all devices are connected under the same WIFI.  Note: This is applicable for those subscription plans with additional d...
Fri, 10 Mar, 2017 at 4:42 PM
Q: What is the requirement for Cash Drawer ?
A: Cash Drawer should be connected to receipt printer for the automation (Open cash drawer upon payment of cash). Chose a cash drawer with the standard re...
Mon, 13 Jun, 2016 at 11:25 AM
Q: Is it possible to restrict different features to users with different rights. For example, waiters can perform ordering but not billing.
A: Yes, you can assigned each user with different user rights.     Note: This is a paid feature which will be enabled once you’re su...
Thu, 11 Aug, 2016 at 4:42 PM
Q:Is there a back office program when receipts and orders can be deleted or modified?
A: Delete/Cancel/Edit of orders can be made before the order has been PAID in case where customer demand to change the order or orders required to be canc...
Tue, 27 Oct, 2015 at 5:26 PM