Ordering & Progress

Here are the frequent questions we usually get from our FoodZaps users. If you couldn't find your answer here, just drop us with an email at assist@foodzaps.com! We are always here to help.

Q: How to show specific Prepare Station in Progress Station ?
A: In Progress Station page, Select any Prepare Station and then select Customize Prepare Station. The system will prompt you with the Customized Prep...
Wed, 17 Aug, 2016 at 3:34 PM
Q: In the Progress Station, what is the meaning of "Pending"?
A: Progress helps you to keep track of the status of the item. "Pending" refers to progress from "Waiting to be cooked" until it is...
Wed, 17 Aug, 2016 at 4:39 PM
Q: Is it possible to monitor more than one dish/drink status?
Yes, you can configure it through Setting->Order Configure->Select the types of status to monitor. There are 5 types of status: 1. Waiting for conf...
Wed, 4 Mar, 2015 at 5:55 PM
Q: How to temporarily save an order and switch an order to another table?
A: In the checkout page, tap on the Exit button and Save the order. The order will be saved as "waiting for confirmation" and will not be sho...
Mon, 13 Jun, 2016 at 1:06 PM
Q: How do I use progress station to keep track of the order status ?
A: In progress station, order status can be displayed by :  Prepare station (i.e. kitchen, prepare/serving desk, drink station/bar, etc.) Progre...
Fri, 6 Mar, 2015 at 11:54 AM
Q: How to change font on Order Slip?
 A: Large and Extra Large font is only available on printers that support graphics. Go to Setting>Ordering Printer. On the selected order printer, unde...
Tue, 13 Sep, 2016 at 8:45 AM
Q : "Starred" table in order station for bookmarked bills that are put on-hold
A:  The "Starred" table in the order station refer to the bills that are put "On-hold"     FoodZaps clears all your bills on the...
Mon, 13 Jun, 2016 at 1:13 PM
Q: Configure and add table into table station
A: You can add in table into your order station or customise your table name under  1. Setting->Order Configure -> Table Arrangement  ...
Thu, 11 Aug, 2016 at 4:51 PM
Q: Is there a tab system in place where I can merge that person’s or accumulate that person’s orders for the night?
A: To merge the bills under a table, select the table with multiple order and tap “Merge” and choose the orders to be merged accordingly.  ...
Mon, 13 Jun, 2016 at 2:21 PM
Q: To Merge or Transfer orders to new table
A: 1. Navigate to the Order which you would like to transfer to another table  2. tap on the table number at the bottom of the order 3. Select an ta...
Mon, 13 Jun, 2016 at 3:22 PM