How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is online ordering (QR Code) about?
How to edit eMenu online?
How to setup your own online store (QR Code)?
How to setup your own Loyalty Program (Pineapple)?
How to setup your own TV Menu Board?
View all 22
Q: What is FoodZaps ?
Q: Is FoodZaps easy to expand?
Q: Is FoodZaps a cloud based application?
FoodZaps Plan & Pricing
Q: What is the pricing for FoodZaps?
Q: What do you mean by "Additional Device Connection" on the Plan?
Q: Can the plan be transfered to another device
Q: Purchase Plan and Make Payment
Q: Why does it still show the old plan after I have puchased the new Plan?
View all 7
Q: How to install and get FoodZaps started on my Android device?
Hardware Setup Guide
Software User Guide
Basic Hardware Connection For You to Start FoodZaps
Q: What type of printer do FoodZaps support?
View all 15
User Account Management
Q: Why do I have to login to cloud for multi users usage ?
Q: How to remove Control Station from the portal?
What is SMS Order Dish ID Prefix?
Q: How to create EMenu in batch via .txt file?
How to Export the Menu to PDF?
Position of the item can be arranged by Promotion -> Category -> Item
Ordering & Progress
Q: How to show specific Prepare Station in Progress Station ?
Q: In the Progress Station, what is the meaning of "Pending"?
Q: Is it possible to monitor more than one dish/drink status?
Q: How to temporarily save an order and switch an order to another table?
Q: How do I use progress station to keep track of the order status ?
View all 10
Q: What is Complimentary?
Q: How to create a fixed value discount coupon?
Q: What is direct and indirect payment?
Q: How to reprint a PAID receipt ?
Q: When do you use refund or reopen?
View all 10
Inventory & Stock
Q: How does the inventory work?
Q: Why do we need stock take?
Q: How to mark inventory transaction as transfer
Reinvent and make it easy for inventory managment
Q: Do I have to do data backup manually ?
Q: What is the difference between "Delete Transaction" and "Factory Reset" ?
Switch Control Station to a new device / Reset Control Station
How to set multiple group & item discounts?
How to set to Demo mode and Live mode?
Sales & Report
Q: Do I need to close the sales for today?
Q: How to subscribe/unsubscribe to the daily sales report?
Q: How to export report details to excel file ?
Q: Do I have to login to cloud for sending reports via email ?
Q: How to Print Daily Sales Report through HP ePrint?
View all 7
Q: What shall I do when encounter android.database.sqlite.SQLiteDiskIOException: disk I/O error?
Q: Device synchronisation error "The time different between controller and client is more than 1 min."
Tips on how to make Mobile Ordering Stable and Reliable
Q: Why I cannot connect to my new POS printer?
Q: How can I continue operation using a client device when my control station is down?
View all 6
Scan FoodZaps QR Code