Creating a new order is easy. Follow the steps given below
- Step 1: Start a new Order
- Step 2: Select Table and Pax (Optional)
- Step 3: Browse by Category/Search/List and Grid View
- Step 4: Select Item/Edit Order Quantity
- Step 5: Add Special Request/Seat Number or Detailed Items for Set Meal (Optional)
- Step 6: Manage Group
- Step 7: Confirm Order
- Step 8: Confirm and Bill
Step 1: Start a new Order
Starting an order is easy. Follow the steps given below
1. Navigate to Order Station.
The Order Station page will be displayed.
For table with an existing order (colored table):
2. Tap on a desired table to start an order.
The Select Order to Proceed dialog will be displayed.
3. Tap New Order to create new order.
Or
4. Select order number to add-on to the existing order.
The selected order will be displayed in edit mode.
5. Tap Add New Order to add new order to the current order via eMenu.
For table without existing order (grey table):
6. Select the table to access the eMenu.
The eMenu with a list of items and category will be displayed.
Step 2: Change/Merge Table and Pax (Optional)
To select table and pax (Number of dinners per table), follow the steps given below. Note that
this is an optional step.
1. On the eMenu, tap Table (
) icon.
The Select Table and Pax dialog will be displayed.
2. Edit the table number in the Table field.
3. Edit the pax number in the Pax field.
4. Enter the note if any, in the Table Note field.
5. Tap OK.
The table and pax will be selected.
Step 3: Browse Menu by Category/Search/List and Grid View
1. On the eMenu, search for the item, the order of which you want to place, in the search text
entry box and tap Search
icon.
The search item will be displayed.
The items with category will be displayed in List view. You can switch between list and grid
view.
2. To switch to grid view, tap (
).
The items with category will be displayed in grid view.
Step 4: Select Item/Edit Order Quantity
1. On the eMenu, search for the item, the order of which you want to place, in the search text
entry box and tap Search (
) icon.
The search item will be displayed.
2. Tap
to increase the quantity of the selected order.
3. Tap (
) to decrease the quantity of the selected order.
4. To edit the order quantity, tap on the order number.
The selected menu item will be displayed in edit mode.
5. Tap on the order number.
The item’s dialog will be displayed.
6. Edit the quantity by just selecting the required number.
7. Tap OK.
The changes made to order quantity will be reflected.
Step 5: Add Special Request/Seat Number or Detailed Items for Set Meal (Optional)
Note: For information on setting up Set Meal, refer to the section, Adding/Editing Menu Item.
1. On eMenu, click on Note (
) icon or item image.
The selected menu item will be displayed in edit mode.
The page shows the following options:
2. Tap Special Request to configure special request.
3. In the selected item’s special request dialog, tap to select the pre-configured special request
that was configured in Setting > Ordering. For more information, refer to the section,
Adding/Editing Menu Item.
4. Tap Edit to enter non pre-configured modifier
5. Manually enter the special request
6. Tap OK
The selected special request will be saved in the order and to be printed on the order slip.
You can also change the seat number.
7. On the Edit Menu Item page, tap Seat No.
8. In the selected item’s special request dialog, select the seat number.
9. Tap OK.
The seat number will be selected.
Step 6: Manage Group for Special Requested Order/Set Meal
You can add and manage item groups.
1. To add a new group, on the Edit Menu Item page, tap Add New Group
.
OR
Click New
on the top right corner of the page.
The new group will be added.
2. To delete all groups, tap Delete All.
All item groups with special request will be deleted.
Step 7: Confirm Order
1. Select the required item(s) to place an order. All added orders will be placed into Order Cart
and waiting for confirmation.
2. Tap Order Cart (
) to view and confirm the selected item to place order.
The Order Confirmation page will be displayed.
The Order Cart page has the following options
Note: If you tap on Exit, without confirming the order, then the confirmation dialog will be
displayed.
3. Tap Save.
The order will be confirmed and saved.
4. To directly confirm the order, tap Confirm.
The selected order will be confirmed and sent/printed to respective prepare station. You can
view that the status of the order on the Progress tab. For more information, refer to the section
Setting - Ordering Printer.
Order Station will be displayed with the progressing orders
Step 8: Confirm and Bill
This is short-cut button enables user to confirm the order items to the respective Prepare
Station and remain at the Billing Page. For more information, refer to the section, Adding/Editing Menu Item.
You need to confirm the ordered item to the kitchen and once the order is served, you can bill
the customer.
Note: You can confirm the order for billing by tapping Confirm & Billing on the Order
Confirmation page itself. But in case you exited from the page for processing other orders, you
can reopen the order confirmation page. Follow the steps given below.
1. On the Order Station, tap the table, the order of which you wish to confirm.
The Select Order to Proceed dialog will be displayed
2. Tap on the existing order to edit it.
The selected order will be displayed in edit mode.
3. Tap Confirm & Billing.
4. Select the type of the payment method from the drop down list. The available options are
Cash and Credit Card. In the example here, Cash is selected.
5. Tap Bill to perform billing.
The key pad will be displayed with the following options:
6. Tap Payment Note.
The Additional Payment Note dialog will be displayed.
7. Enter additional payment information.
8. Tap OK.
9. Tap Agent Name/Code
The Agent Name/Code dialog will be displayed.
10. Enter the agent name or code.
11. Tap OK
12. To print the bill, tap Print.
The bill will be printed.