Features:

  1. Search Member by QR Code
  2. Different bill discount for different tier member
  3. Issue points / Reward points / Cashback using points
  4. Email Notification
  5. Item Redemption using points
  6. Voucher Redemption using points
  7. Open Voucher Redemption using points
  8. Store the member preference such as what she/he like and dislike
  9. View the member past order
  10. Web Portal to register/update their email
  11. Web Portal to check transaction and points
  12. Member has priority over the QR Ordering


Member Information


TypeDescriptionMandatoryNotes
Card No / Member IDThis is to identify the members.YIt is recommended to be in numberic format at at least 8 digits.
Pin no / PasswordFor member to access the Pineapple Login portal.Y It is self-generated random.
EmailSend email notification to user when the points are issued, redeemed or cancel. Use for Search but must be unique.NWith the card no/pin no, user has the options to update their email and name through the pineapple portal.
Phone NumberPhone Number. Use for Search but must be unique.NFor information
Date Of BirthDate of BirthNFor information
Card Expiry DateMember Expiry DateNComing soon
CountryCountryNFor information
TitleMr, Mrs, MissNFor information
Option 1CustomizationNFor information
Option 2CustomizationNFor information
Option 3CustomizationNFor information









Membership Tiers


Support 5 different tiers and the differences are:

- Name

- Bill Percentage Discount

- Dollars to Pineapple Points (Point Multiplier)


The smallest unit for Point Multiplier is 0.01.




Issue Points / Cash Back 


It depends on the Point Multiplier. 

Example, if the Point Multiplier is 0.01, when member spend $100.00, it will gain 1point


The point will be auto issued when the payment is made once is confirmed.






Quick Order


Enable the Member button
# Setting -> This Device Specific User Interface
To link the member, Select the [ Member ] button

To edit the Member,
Select [ Member ID ]

Showing the Member Info, Bill discount and point on the receipt.


Order Station


Select the Add to
[ Membership ]
When the member is selected, it will be shown.





Redeem Points


During redemption, 1 point is equivalent to 1 dollar.

When the redemption is successful, a new bill will be auto generated to reflect the amount that has been redeemed. 

The bill will be auto closed using the payment type known as PA and allocate under table PA.



Voucher with fixed value


Create an item with negative price value



Voucher with open value


Create an item with zero price value



Redeem Item


1 point is equivalent to 1 dollar.


Quick Order / Order station

Quick Order
Add the Voucher (open item)
Order Station
Add the Voucher (open Item)



Select Member

Find the member and select Redeem
Enter the amount and reason to redeem


When the redemption is successful:


1. It will shown on the bill:



2. An email will be send to the member:



Delete Redemption Transaction





Others


Can be used to record information about the member e.g. to record the member bottle no



1. Enter the New Total Points same as current points for verification
2. Enter the bottle no as the remarks
The bottle no will be shown as part of the transaction.



Print the member transaction history




Pineapple Login Portal

Member can login to the Pineapple Portal https://apineapple.foodzaps.com to check the points and can use the scan the QR code on the next visit.






Register / Update Email & Name


User is not required to update their email and name at the point of registration. User can just scan the QR code on the receipt and update on their own.