Overview


Full Backup will back up everything from the FoodZaps App on the device, such as:

  • Menu & Stock
  • Setting / Configuration
  • Transaction (sales, inventory, log) for up to 7 days


This feature:

  • can automatically run daily
  • has an option for backing up to local storage (SD Card), Dropbox or Google Drive


In this article, you will learn how to enable Full Backup and restore it



Full Data Backup is different from Transaction Backup and eMenu Cloud Sync


Transaction Backup (sometimes known as Cloud Backup) has the following functions and features:
- sends out Daily Sales Report(s)
- backs up transactions
- automatically runs hourly
- can be configured to avoid running during peak hours
- backups are located on FoodZaps cloud and can be accessed online via online portal


eMenu Cloud Sync is a feature that allows you to edit the eMenu online. It does NOT carry out backups.
In case of an emergency, you can contact assist@foodzaps.com to restore the menu to another device via the eMenu Cloud Sync.




How to enable Full Backup


1. From Setting, scroll down to System and tap on This Device



2. Scroll down to Full Backup and toggle Run a full backup daily to Yes



3. Select the backup type



4. Tap on Edit to designate the backup location



4. Tap on Backup Now to test whether the local backup is working



It is working if you can find the backup file in the designated backup location



Note:

  • For local backup, the storage space can be SD_Card.
  • The backup will be done during either:
    • the manual settlement time; or
    • the 1 hour period of the auto settlement time.




How to restore Full Backup


There are 2 type of restore:

  1. Restore Data & Setting
  2. Full Restore including the Account & Subscription  


The restore is triggered during the initial setup.


Data Restore


1. Select I'M AN EXISTING USER



2. Select Restore Data from Backup



3. Select the location of the backup file



4. Select the backup file from the designated backup location



5. When you get redirected to the login page, fill in your login details and tap on Login



6. You have successfully completed the Data Restore



Full Restore


Full restore is used when you want to upgrade the device or replace a faulty one.


Please contact assist@foodzaps.com in order to perform a Full Restore.




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