A: We do recommend that you to perform a manual backup before you delete the data from the device or before a factory reset. By doing Manual Backup, all data in the device including menu, inventory and existing will be backup into a file for a future full restore.
Follow the steps for a manual backup:
- Setting -> This Device -> Tap on Top-Right Drop down button -> Select "Backup Data" -->Select either Local only or Local + Google Drive.
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If you choose Local + Google Drive, after saving at the local folders, it will direct you to the Google Drive. It will ask you for the Google Drive account for the first time.
- Select the location to save the backup file in the file directory and click "Export Now"
- Your backup data will be saved in the selected location in .zip format