Getting Started

Here are the frequent questions we usually get from our FoodZaps users. If you couldn't find your answer here, just drop us with an email at! We are always here to help.

Q: How to install and get FoodZaps started on my Android device?
A: FoodZaps can be download and install in any Android device through Google Play Store by searching "FoodZaps". Note: Minimum requirement fo...
Mon, 10 Jul, 2017 at 4:57 PM
Hardware Setup Guide
 For general hardware setup guide, click here
Tue, 29 Nov, 2016 at 5:27 PM
Software User Guide
 For complete software user guide, click here
Tue, 19 Jan, 2016 at 6:15 PM
Basic Hardware Connection For You to Start FoodZaps
This is to show the basic network connection for you to start with FoodZaps. You need the following devices: 1. Modem/router for your intern...
Tue, 8 Dec, 2015 at 3:02 PM
Q: What type of printer do FoodZaps support?
1. FoodZaps supports Network printer (LAN) that is ESC/POS compatible Support LAN interface Support USB interface (limi...
Tue, 5 Jul, 2016 at 12:11 PM
Q: How to check the IP and MAC Address of the Epson Printer?
 A: Below are the steps on how to find the IP and MAC Address of for the EPSON printer:      Compatible model: TM-T82 Load paper, and then t...
Mon, 13 Jun, 2016 at 11:14 AM
Q: How to connect additional devices to Control Station?
A: Before you start, make sure all devices are connected under the same WIFI.  Note: This is applicable for those subscription plans with additional dev...
Fri, 22 Jun, 2018 at 11:39 AM
Q: What is the requirement for Cash Drawer ?
A: Cash Drawer should be connected to receipt printer for the automation (Open cash drawer upon payment of cash). Chose a cash drawer with the standard re...
Mon, 13 Jun, 2016 at 11:25 AM
Q:Is there a back office program when receipts and orders can be deleted or modified?
A: Delete/Cancel/Edit of orders can be made before the order has been PAID in case where customer demand to change the order or orders required to be canc...
Tue, 27 Oct, 2015 at 5:26 PM
Q: What's is the requirement for tablet/mobile device spec ?
A: For control station we recommend to have 1GB RAM and 4.0+ Android tablet/mobile device to ensure the performance.   
Tue, 2 Jun, 2015 at 3:23 PM