Here are the frequent questions we usually get from our FoodZaps users. If you couldn't find your answer here, just drop us with an email at! We are always here to help.

Q: What is Complimentary?
A: Complimentary refer to dish(es) given free of charge.      It can be selected for each item in the checkout page or billing page. E...
Mon, 13 Jun, 2016 at 3:46 PM
Q: How to create a fixed value discount coupon?
A: Create the discount coupon as a normal dish and enter a negative price value for the bill deduction.
Fri, 6 Feb, 2015 at 4:56 PM
Q: What is direct and indirect payment?
A: To make it easy for you to calculate the actual sales of the day.   It is configurable in your payment type to differentiate the revenue moo...
Mon, 13 Jun, 2016 at 3:48 PM
Q: How to reprint a PAID receipt ?
A: Please follow the following steps: 1. Go to Order Station 2. Select PAID tab 3. Select Search Button. 4. Enter the Order No and Select Cloud button (...
Mon, 2 Mar, 2015 at 10:25 PM
Q: When do you use refund or reopen?
A: Only today bill can be reopen for edit. Once the bill has passed today, the bill can't be edited.
Mon, 2 Mar, 2015 at 10:28 PM
Q: Configuration for Receipt/Report printing and sharing (via Cloud Print/ Email/Android App: watsapp, wechat etc.)
Receipt and Report printing can be configured for different printer(e.g. cloud printer/e printer , receipt printer) and shared through email or other Andrio...
Tue, 17 Jul, 2018 at 10:50 AM
Q: How to configure receipt printer using USB?
If you have an USB printer and you are not certain if it is compatible with Android, follow the steps below to find out and get your printer connected ! ...
Mon, 28 Mar, 2016 at 3:14 PM
Q: Save order on-credit for late payment settlement on a later business operation day
A: In order to provide you with a fresh order environment everyday, FoodZaps auto clear the unpaid orders in your Order Station at the end of each operation...
Mon, 22 Jun, 2015 at 7:12 PM
Q: Keeping track of Tips in Billing (Tips received by Credit Card / Cash)
Looking to record every tips that you've received to make all your account tally ? 1. Simply create different payment type for your tips (Settin...
Tue, 27 Oct, 2015 at 1:59 PM
Configure different Sales Tax for Items
1. To enable the Different Sales Tax Policy, follow the following steps:  Setting  Payment General  Sales Tax Policy  select Different Sales Tax  ...
Wed, 6 Nov, 2019 at 2:28 PM